:root{--bg:#0a0e15;--panel:#131a24;--panel2:#192330;--line:#263344;--text:#eff4fa;--muted:#9aa9ba;--gold:#ffca35;--red:#ff7474;--green:#61e6b1;--blue:#77bbff}*{box-sizing:border-box}body{margin:0;background:radial-gradient(ellipse at 6% 0,#253041 0,transparent 27%),radial-gradient(ellipse at 99% 95%,#141a22,transparent 38%),var(--bg);color:var(--text);font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-size:14px}a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit}button{cursor:pointer}button:disabled{opacity:.48;cursor:not-allowed}button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:2px solid var(--gold);outline-offset:3px}h1,h2,h3,p{margin:0}h1{font-size:29px;letter-spacing:-.8px}h2{font-size:19px;letter-spacing:-.3px}h3{font-size:15px}.muted,small{color:var(--muted)}.small{font-size:12px}.mono{font-family:ui-monospace,SFMono-Regular,Consolas,monospace}.login-shell{min-height:100vh;display:grid;place-items:center;padding:22px}.login-card{width:min(100%,430px);padding:32px;border:1px solid var(--line);border-radius:23px;background:linear-gradient(150deg,#192432,#10151e 65%);box-shadow:0 24px 90px #0008}.brand{display:flex;align-items:center;gap:13px}.brand-icon{display:grid;place-items:center;width:44px;height:44px;border-radius:14px;background:var(--gold);color:#17130b;font-weight:950;font-size:21px;box-shadow:0 8px 26px #ffa90031}.brand-name{font-weight:900;letter-spacing:.6px;font-size:17px}.brand-sub{color:var(--muted);font-size:11px;margin-top:3px;letter-spacing:.7px;text-transform:uppercase}.login-card h1{margin-top:33px;margin-bottom:8px;font-size:27px}.login-card .intro{line-height:1.5;margin-bottom:24px}label{display:block;font-weight:650;font-size:12px;color:#c5d0de;margin-bottom:8px}.field{margin:14px 0}input,select,textarea{width:100%;border:1px solid #304054;border-radius:11px;background:#0d141e;color:var(--text);padding:12px 13px;outline:none;transition:border-color .2s}input:focus,select:focus,textarea:focus{border-color:#f9c343;box-shadow:0 0 0 3px #ffcc0021}textarea{resize:vertical;min-height:86px}.btn{border:1px solid var(--line);border-radius:10px;padding:10px 14px;display:inline-flex;align-items:center;justify-content:center;gap:8px;font-weight:750;color:var(--text);background:#213047;white-space:nowrap;transition:.2s}.btn:hover:not(:disabled){filter:brightness(1.15)}.btn-primary{background:var(--gold);border-color:var(--gold);color:#13140d}.btn-ghost{background:transparent}.btn-danger{background:#4b262c;border-color:#87464d;color:#ffd2d2}.btn:disabled{filter:grayscale(.3)}.btn-block{width:100%}.shell{min-height:100vh;display:grid;grid-template-columns:250px minmax(0,1fr)}.sidebar{height:100vh;position:-webkit-sticky;position:sticky;top:0;padding:27px 17px;background:#101722;border-right:1px solid var(--line)}.nav,.sidebar{display:flex;flex-direction:column}.nav{gap:6px;margin-top:37px}.nav-button{display:flex;align-items:center;gap:12px;padding:13px;border-radius:11px;color:#a9b6c5;border:0;background:none;font-weight:720;text-align:left}.nav-button:hover{background:#223047;color:#fff}.nav-button.active{background:#3a321c;color:var(--gold);box-shadow:inset 3px 0 var(--gold)}.sidebar-foot{margin-top:auto;border-top:1px solid var(--line);padding-top:20px;display:grid;grid-gap:12px;gap:12px}.workspace{padding:27px clamp(16px,3vw,43px);min-width:0}.topbar{align-items:center;gap:15px;margin-bottom:26px}.heading,.topbar{display:flex;justify-content:space-between;flex-wrap:wrap}.heading{gap:20px;align-items:flex-end;margin-bottom:21px}.subtitle{color:var(--muted);margin-top:8px;line-height:1.5}.pill{display:inline-flex;gap:6px;align-items:center;border-radius:30px;padding:6px 10px;font-size:11px;font-weight:800;letter-spacing:.25px;text-transform:uppercase;background:#2a3340;color:#cbd3dc}.pill.ok{color:var(--green);background:#173b33}.pill.blue{color:var(--blue);background:#203953}.pill.warn{color:#ffd26e;background:#48351c}.pill.bad{color:#ff9b9b;background:#4c2831}.pill.muted{color:#aab7c6;background:#2a3441}.cards{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));grid-gap:14px;gap:14px;margin-bottom:22px}.panel,.stat{background:linear-gradient(155deg,#17212e,#121923);border:1px solid var(--line);border-radius:17px}.stat{padding:19px;min-height:117px;position:relative;overflow:hidden}.stat:after{content:"";position:absolute;right:-16px;bottom:-40px;width:120px;height:120px;border-radius:50%;background:#ffcb2920;filter:blur(15px)}.stat small{display:block;font-size:12px}.stat b{display:block;font-size:29px;margin-top:13px;letter-spacing:-.7px}.panel{padding:19px}.panel-header{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:15px;flex-wrap:wrap}.cols{display:grid;grid-template-columns:minmax(310px,1.05fr) minmax(350px,1fr);grid-gap:17px;gap:17px}.stack{display:grid;grid-gap:15px;gap:15px}.row{gap:10px;flex-wrap:wrap}.between,.row{display:flex;align-items:center}.between{justify-content:space-between;gap:12px}.grow{flex:1 1;min-width:150px}.searchbar{display:flex;gap:10px;align-items:center}.searchbar input{max-width:440px}.table-wrap{overflow-x:auto;max-height:60vh}.table{width:100%;border-collapse:collapse;text-align:left}.table th{position:-webkit-sticky;position:sticky;top:0;background:#172331;color:#a8b7c7;font-size:11px;text-transform:uppercase;letter-spacing:.8px;padding:12px 9px;border-bottom:1px solid var(--line)}.table td{padding:13px 9px;border-bottom:1px solid #243144;vertical-align:middle;font-size:13px}.table tbody tr{cursor:pointer}.table tbody tr.selected,.table tbody tr:hover{background:#273444}.table .route{max-width:190px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.details{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:13px;gap:13px;margin:15px 0}.detail{background:#121b28;border:1px solid #283544;border-radius:11px;padding:13px}.detail dt{color:var(--muted);font-size:11px;margin-bottom:6px;text-transform:uppercase}.detail dd{margin:0;font-weight:750;overflow-wrap:anywhere}.divider{height:1px;background:var(--line);margin:17px 0}.timeline{display:grid;grid-gap:10px;gap:10px;max-height:330px;overflow:auto;padding:4px 1px}.bubble{padding:12px;border-radius:12px;background:#203047;border:1px solid #304257}.bubble.agent{border-color:#584b2c;background:#28271c}.bubble .meta{display:flex;justify-content:space-between;gap:10px;font-size:11px;color:var(--muted);margin-bottom:6px}.bubble p{line-height:1.55;white-space:pre-wrap;overflow-wrap:anywhere}.ticket-list{max-height:64vh;overflow:auto}.ticket-item{display:block;width:100%;background:transparent;border:0;border-bottom:1px solid var(--line);color:inherit;text-align:left;padding:14px;border-radius:8px}.ticket-item.selected,.ticket-item:hover{background:#233246}.ticket-item .summary{font-weight:700;margin:9px 0}.split{display:grid;grid-template-columns:320px 1fr;grid-gap:17px;gap:17px}.err{padding:12px 14px;border:1px solid #7c3844;background:#3a242b;border-radius:11px;color:#ffbbbb;line-height:1.45;margin:12px 0}.notice{padding:13px 14px;background:#223246;border:1px solid #365578;border-radius:11px;color:#cfe5ff;line-height:1.55}.empty{padding:48px 20px;text-align:center;line-height:1.6}.empty,.loader{color:var(--muted)}.loader{display:flex;align-items:center;justify-content:center;min-height:100px}.spinner{width:18px;height:18px;border:2px solid #445165;border-top:2px solid var(--gold);border-radius:50%;animation:spin .8s linear infinite}@keyframes spin{to{transform:rotate(1turn)}}.grid-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.section-label{text-transform:uppercase;color:var(--muted);font-size:11px;letter-spacing:1px;margin-bottom:11px}.hoverlink{color:var(--gold);text-decoration:underline;text-underline-offset:3px}.fullscreen{min-height:70vh;display:grid;place-items:center}.modal-backdrop{position:fixed;inset:0;background:#04090fd4;display:grid;place-items:center;z-index:20;padding:22px}.modal{max-width:490px;width:100%;border:1px solid #455366;background:#182331;padding:25px;border-radius:20px;box-shadow:0 20px 65px #0009}.modal p{color:var(--muted);margin:12px 0;line-height:1.55}.badge-dot{width:8px;height:8px;display:inline-block;border-radius:50%;background:var(--green)}@media(max-width:1100px){.cards{grid-template-columns:repeat(2,1fr)}.cols,.split{grid-template-columns:1fr}.ticket-list{max-height:310px}.sidebar{padding:20px 10px}.shell{grid-template-columns:72px minmax(0,1fr)}.brand-name,.brand-sub,.nav-text,.sidebar-foot .email,.sidebar-foot .full{display:none}.brand,.nav-button{justify-content:center}.nav{margin-top:38px}.sidebar-foot{text-align:center}.sidebar-foot .btn{font-size:0}.sidebar-foot .btn svg{flex:none}}@media(max-width:620px){.workspace{padding:14px}.cards{grid-template-columns:repeat(2,1fr);gap:10px}.stat{min-height:95px;padding:12px}.stat b{font-size:23px}.heading h1{font-size:22px}.panel{padding:13px}.details{gap:8px}.detail{padding:10px}.searchbar{flex-wrap:wrap}.searchbar input{width:100%;max-width:none}.table td,.table th{font-size:11px;padding:11px 6px}.login-card{padding:22px}.split{display:block}.shell{grid-template-columns:56px 1fr}.nav-button{padding:11px}.brand-icon{width:35px;height:35px}.sidebar{padding:15px 5px}.nav{gap:3px}.topbar .muted{font-size:11px}}.zone-workspace{display:grid;grid-gap:17px;gap:17px}.zone-grid{display:grid;grid-template-columns:minmax(280px,350px) minmax(0,1fr);grid-gap:16px;gap:16px;align-items:start}.zone-controls{max-height:72vh;overflow:auto}.zone-controls .searchbar input{min-width:0}.zone-map-panel{display:grid;grid-gap:13px;gap:13px}.zone-map{height:min(68vh,710px);min-height:430px;border-radius:12px;background:#232c37}.zone-list{display:grid;grid-gap:6px;gap:6px;max-height:180px;overflow:auto;margin-top:12px}.zone-list-item{padding:10px 12px;border:1px solid #304054;border-radius:10px;background:#121b28;color:var(--text);text-align:left}.zone-list-item.selected{border-color:var(--gold);background:#302b1b}.zone-list-item small,.zone-list-item strong{display:block}.zone-list-item small{margin-top:4px}.zone-form{margin-top:16px;padding:14px;border:1px solid #3b4b60;border-radius:12px;background:#101a27}.zone-form p{margin:10px 0;line-height:1.5}.zone-form label{margin:12px 0}.zone-task-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));grid-gap:12px;gap:12px;margin-top:16px}.zone-task{padding:14px;border:1px solid #304054;border-radius:12px;background:#101a27}.zone-task p{margin:9px 0 13px;line-height:1.45}.zone-task input{max-width:200px}@media(max-width:960px){.zone-grid{grid-template-columns:1fr}.zone-controls{max-height:none}.zone-map{min-height:380px;height:52vh}}@media(max-width:620px){.zone-map{min-height:340px}}.stand-map-letter{background:transparent!important;border:0!important;box-shadow:none!important;color:#121212!important;font-weight:900!important;font-size:14px!important;line-height:26px!important;pointer-events:none!important}.stand-map-letter:before{display:none!important}.stand-map-pin{display:grid;place-items:center;background:#ffcc00;color:#121212;border:3px solid #121212;border-radius:50%;box-shadow:0 2px 7px #0009;font-size:25px;line-height:24px;cursor:move}